Use Case: Customer Engagement
Industry Media & Entertainment
Challenges:
- Promoting new movies and web series amidst the abundance of online content and OTT platforms poses a challenge for brands.
- Users struggle to efficiently search and select content from the vast array of visual media available on these platforms.
Solutions:
- The White Gator AI smart virtual assistant analyzes customer usage patterns to recommend appealing content at the optimal time.
- Users can conversational search for desired content, enhancing accessibility.
Benefits:
- Virtual assistants provide a seamless user experience, leading to a 4X increase in user revisit rate.
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