Use Case: Asset Management
Industry IT Services
Challenges:
- Enterprise IT teams face a high volume of asset requests daily, leading to challenges in tracking each user's assets efficiently.
Solutions:
- White Gator AI's Intelligent Virtual Assistant streamlines the asset request process by automatically creating requests in the portal on behalf of users.
- It enables IT teams to prioritize and fulfill asset requests promptly, ensuring readiness for new requests.
- The virtual assistants enhance the process with timely alerts and notifications, improving overall efficiency.
Benefits:
- Simplified asset management through the implementation of virtual assistants.
- Achieves a 30% increase in satisfaction among employees due to timely notifications and alerts.
- Seamlessly integrates with leading ITSM portals such as BMC Helix, ServiceNow, Freshservice, and Jira for enhanced functionality.
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